Privacy Policy

1. Introduction

HashSecure Technologies LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your information when you:

• Visit our website (hashsecure.us)
• Use our mobile applications (VisaPulse, EpicTalk, RoadRage, LifeFlow, RadioStar, Solstix, Heliosa, AuditEdge, Swonk, The Stack)
• Use our applications for Mac and Apple TV (RadioStar for Mac, RadioStar Scenes)
• Use our web applications (Phonepose, at phonepose.com)
• Engage with our technology consulting services

We comply with applicable laws including the California Consumer Privacy Act (CCPA).

2. Information We Collect

A. Information You Provide

• Account Information: Email address, name, username
• Contact Information: Email, phone number, company name when you contact us
• Payment Information: Processed securely through Apple App Store (we do not store payment details)
• User Content: Any information you choose to provide within our apps
• USCIS Receipt Numbers: Immigration case receipt numbers (e.g., EAC1234567890, LIN1234567890, MSC1234567890) that you voluntarily provide for case tracking purposes. Receipt numbers are considered Personally Identifiable Information (PII) as they can be used to identify your specific immigration case.

B. Information Collected Automatically

• Device Information: Device type, operating system, unique device identifiers
• Usage Data: Features used, interaction patterns, crash logs
• Log Data: IP address, browser type, access times, referring URLs

C. Product-Specific Data

VisaPulse (Immigration Case Tracker)

• USCIS Receipt Numbers (PII): VisaPulse collects USCIS receipt numbers that users voluntarily enter to track their immigration cases. Receipt numbers are 13-character alphanumeric identifiers (e.g., EAC1234567890, LIN1234567890, MSC1234567890) assigned by USCIS to immigration applications. Receipt numbers are considered Personally Identifiable Information (PII) as they can be used to identify a specific immigration case.
• How Receipt Numbers Are Used: Receipt numbers are transmitted securely to the official USCIS Case Status API (api.uscis.gov) solely for the purpose of retrieving case status, processing updates, and case history on the user's behalf.
• Case Status Data: Information retrieved from USCIS including case status, form type, receipt date, and status history.
• User Preferences: Notification settings, tracked cases, and app preferences.

EpicTalk & RoadRage

• App preferences and settings
• Usage analytics

LifeFlow (Life-Event Organizer)

LifeFlow is designed so that we hold none of your information. It has no accounts and no analytics; we do not collect device information, usage data, or logs from LifeFlow. Your journeys, documents, notes, photos, and profile details are stored in encrypted storage on your device. If you enable iCloud sync or sharing, that data syncs through your own private iCloud database under your Apple account, subject to Apple's privacy practices; we cannot read it. LifeFlow Pro is a one-time purchase processed by Apple; we receive no payment card details.

LifeFlow's optional AI features work differently from the rest of the app and are disclosed in-app before use: when you type a description of a life event to generate a journey, or ask a question about a journey, that typed text — after an on-device step that strips names, emails, phone numbers, and other identifiers — is sent through our server to Google's Gemini API to produce the response. No user ID, device ID, account, or advertising identifier accompanies these requests, we do not store the content, and nothing from your document vault or profile is ever included. If you never use the AI features, nothing leaves your device through LifeFlow.

RadioStar, RadioStar for Mac and RadioStar Scenes (Live Radio)

• As declared in their App Store privacy labels, these apps do not collect data from you.
• Radio streams are played directly from independent broadcasters found through the community RadioBrowser directory. As with any internet stream, a broadcaster's server receives your device's network address while you listen; those broadcasters are not operated by us.

Solstix (Night Sky) and Heliosa (Sky & Weather)

• As declared in their App Store privacy labels, these apps do not collect data from you.

AuditEdge (Audit Toolkit)

• Search history, used only to provide app functionality and not linked to your identity.

Swonk (Voice Notes)

• User content you choose to provide (audio, photos or videos, and other content), used only to provide app functionality and not linked to your identity.

The Stack (News)

• Email address and a user ID, used only to provide app functionality and not linked to your identity.

Consulting Services

• Business contact information
• Project-related communications

3. How We Use Your Information

• To provide and maintain our services and applications
• To process transactions and send related information
• To respond to your inquiries and provide customer support
• To send you updates, security alerts, and administrative messages
• To improve and optimize our products and user experience
• To comply with legal obligations and protect our rights
• To send marketing communications (only with your explicit consent)
• To query the USCIS Case Status API: We use your USCIS receipt numbers solely to retrieve your immigration case status and updates from the official USCIS government API on your behalf.

4. Information Sharing and Disclosure

We Do NOT Sell Your Data

We do not sell, rent, or trade your personal information for monetary or other valuable consideration.

Third Parties We Share Data With

We share data only with the following service providers who are contractually bound to protect your information:

• Google Firebase: Cloud database, authentication, analytics
• Apple Inc.: App distribution, Sign-In, payment processing
• USCIS (U.S. Citizenship and Immigration Services): Your USCIS receipt numbers are transmitted securely to the official USCIS Case Status API (api.uscis.gov) solely for the purpose of retrieving your immigration case status and updates. This is necessary to provide the core functionality of VisaPulse. We do not share receipt numbers with any other third party.

Third-Party Restrictions

Third-party use or disclosure of your information (including de-identified, anonymized, or pseudonymized data) is prohibited for any reason without your active consent.

All third parties are bound by our data protection requirements and their own privacy policies.

Legal Disclosure

We may disclose information when required by law, court order, or to protect safety and rights.

5. Data Sharing Choices and Risks

Your Choices

• Notifications: You can enable/disable push notifications at any time
• Analytics: You can limit analytics collection through your device settings
• Marketing: You can opt out of marketing communications at any time
• Receipt Numbers: You can delete your USCIS receipt numbers from the app at any time through the case management settings

Risks and Benefits

Sharing information allows us to provide personalized services and improve your experience. Third-party services (Firebase, Apple) have their own privacy practices. We encourage you to review their policies.

6. Data Retention

How Long We Keep Your Data

• Active account data: As long as your account is active
• USCIS Receipt Numbers: Retained as long as you maintain an active account or until you delete the case from the app. You may delete receipt numbers at any time through the app settings.
• Dormant accounts: 12 months after last activity, then automatically deleted
• Support communications: 3 years for legal compliance
• Analytics data: 24 months in aggregated/anonymized form

After Account Deletion

When you delete your account, we will:

• Remove your personal data including all USCIS receipt numbers within 30 days
• Retain anonymized, aggregated data that cannot identify you
• Keep records required by law for the legally mandated period

7. Your Rights (CCPA)

Your Rights

If you are a California resident, you have the right to:

• Know what personal information we collect about you
• Access your personal information
• Delete your personal information
• Opt-out of the sale of personal information (we do not sell data)
• Non-discrimination for exercising your rights

How to Request Data Deletion

Option 1: In-App (for mobile apps)

Go to Settings → Account → Delete My Account

Option 2: Email Request

Email us at info@hashsecure.us with subject "Data Deletion Request" and your account email address.

Response Time: We will process your request within 30 days and confirm completion via email.

How to Close Your Account

Follow the same steps as data deletion above. Account closure includes complete data deletion.

How to Access Your Data

Email info@hashsecure.us with subject "Data Access Request" and we will provide your data within 45 days.

8. Data Security

We implement robust security measures including:

• Encryption: Data encrypted in transit (TLS/HTTPS) and at rest (AES-256)
• Secure Authentication: OAuth 2.0 and industry-standard protocols
• Access Controls: Role-based access limited to essential personnel
• Infrastructure: SOC 2 and ISO 27001 compliant cloud services
• API Security: USCIS receipt numbers are transmitted securely using HTTPS/TLS encryption when communicating with the USCIS Case Status API

However, no method of transmission over the internet is 100% secure.

9. Data Breach Notification

In the event of a data breach affecting your personal information:

• We will notify you via email within 72 hours of discovering the breach
• We will provide a description of what happened, types of data affected, steps we are taking, and recommended actions for you
• We will report to relevant authorities as required by law

10. Transfer of Ownership

If HashSecure Technologies LLC is involved in a merger, acquisition, or sale of assets:

• We will notify you via email and prominent notice on our website before your personal information is transferred
• The new owner's privacy policies must align with this policy, OR
• You will have the option to request deletion of your data, download/export your data, or close your account before transfer

We will notify you of any ownership changes that affect your data.

11. Changes to This Privacy Policy

• We will notify you of material changes via email and/or in-app notification
• We will provide a plain-language summary of what changed
• We will obtain your active consent before changes take effect for existing users
• Continued use after notification constitutes acceptance for non-material changes

12. Cookies and Tracking

We use cookies on our website to understand site usage and improve performance. You can manage your cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain parts of the site.

13. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover we have collected such information, we will delete it immediately.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights:

HashSecure Technologies LLC
California, USA

Email: info@hashsecure.us